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User Identification Process Lead

Our challenge is to provide our users with a delightful and frictionless signup experience. One of the key stages is verifying the user’s identity. For this we rely on the latest developments in digital identity and integrated 3rd party solutions. This is your chance to work across all of our markets and help us to deliver on our promise to open a bank account in under 5 minutes.

Skills we’re looking for:

  • Having a sound understanding of user onboarding and excellent user-centered project managements skills
  • Able to explore, identify and implement (with PO) additional upgrades or service providers in the identification stage of the onboarding process
  • Understanding how to run data analysis to identify additional improvement opportunities
  • Knowing how to optimize, map and keep track of the identification stage (ID verify)

Your space to perform

We give you the space and the tools you need to succeed.

  • Salary and stock options that grow as you grow
  • Hybrid working possibilities that only get better with time
  • Work from any of our offices – we cover the transport costs, even if you cycle
  • We support your learning (€2.500 per year study budget), growth and fitness progress with a wellness program and a fierce discount with OneFit
  • A Macbook Pro to keep with you while you’re with us
  • Fabulous in-house chefs cooking delicious lunches and dinners
  • Friday drinks and other celebrations – bunq style
  • We’re an equal opportunity employer. No matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq
Location: Amsterdam Rotterdam
Type of job: Analyst IT Other
Sector: Finance & Banking

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